{"id":12,"date":"2026-04-19T00:29:14","date_gmt":"2026-04-19T00:29:14","guid":{"rendered":"https:\/\/modphonelab.com\/?page_id=12"},"modified":"2026-04-19T00:33:26","modified_gmt":"2026-04-19T00:33:26","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/modphonelab.com\/id\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dd0eeb e-flex e-con-boxed e-con e-parent\" data-id=\"4dd0eeb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb63c66 elementor-widget elementor-widget-html\" data-id=\"cb63c66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section style=\"background:#f4f6fb;padding:60px 20px;font-family:Arial,sans-serif;\">\r\n\r\n  <div style=\"max-width:900px;margin:auto;background:#fff;padding:40px;border-radius:16px;box-shadow:0 10px 30px rgba(0,0,0,0.1);\">\r\n\r\n    <!-- \u6807\u9898 -->\r\n    <h1 style=\"text-align:center;font-size:36px;margin-bottom:30px;    background: linear-gradient(90deg,#007bff,#00c6ff);    -webkit-background-clip:text;    -webkit-text-fill-color:transparent;\">\r\n      Return & Refund Policy\r\n    <\/h1>\r\n\r\n    <p style=\"text-align:center;color:#666;margin-bottom:40px;\">\r\n      At <strong>AntEyeCam Custom Phone<\/strong>, your satisfaction is our top priority.\r\n    <\/p>\r\n\r\n    <!-- 1 -->\r\n    <h2>\ud83d\udce6 1. Inspection upon arrival<\/h2>\r\n    <p>Please check the following after receiving your product:<\/p>\r\n    <ul>\r\n      <li>\u2714\ufe0f Whether the product is defective or damaged<\/li>\r\n      <li>\u2714\ufe0f Whether the product matches your order<\/li>\r\n    <\/ul>\r\n    <p>If there are any issues, contact us immediately:<br>\r\n    \ud83d\udce7 modphonelab@gmail.com<br>\r\n    \ud83d\udcf1 WhatsApp: (+852\uff0965882784\r\n\r\n<\/p>\r\n\r\n    <!-- 2 -->\r\n    <h2>\ud83d\udd04 2. Return Policy<\/h2>\r\n    <p>Returns are accepted within <strong>14 days<\/strong> if the product is unused and in original packaging.<\/p>\r\n\r\n    <!-- 3 -->\r\n    <h2>\ud83d\udcb0 3. Return Costs<\/h2>\r\n    <p>\u2714\ufe0f Defective \/ incorrect items: <strong>We cover return shipping<\/strong><br>\r\n       \u2714\ufe0f Personal reasons: <strong>5% restocking fee applies<\/strong><\/p>\r\n\r\n    <!-- 4 -->\r\n    <h2>\ud83d\udee1\ufe0f 4. Product Quality Guarantee<\/h2>\r\n    <p>All products are fully inspected before shipment.<\/p>\r\n    <p>If defective, contact us within <strong>7 days<\/strong> with photos for verification.<\/p>\r\n\r\n    <!-- 5 -->\r\n    <h2>\ud83d\udd01 5. Exchange Process<\/h2>\r\n    <p>We will send a replacement or issue a refund if out of stock.<\/p>\r\n    <p>\u2714\ufe0f Defective items \u2192 Full refund (no restocking fee)<\/p>\r\n\r\n    <!-- 6 -->\r\n    <h2>\ud83d\udce6 6. Return Requirements<\/h2>\r\n    <p>Please ensure all packaging, accessories, and labels remain intact.<\/p>\r\n\r\n    <!-- 7 -->\r\n    <h2>\u26a0\ufe0f 7. Customer Returns<\/h2>\r\n    <p>Customer pays return shipping for personal reasons.<\/p>\r\n    <p>\u2714\ufe0f 5% restocking fee applies<\/p>\r\n    <p>Refund processed within <strong>1\u20132 days<\/strong> after inspection.<\/p>\r\n\r\n    <!-- 8 -->\r\n    <h2>\ud83d\udcb3 8. Refund Policy<\/h2>\r\n    <p>Refunds will be issued to the original payment method.<\/p>\r\n    <p>Processing time depends on your bank or credit card provider.<\/p>\r\n\r\n    <!-- 9 -->\r\n    <h2>\u274c 9. Non-returnable Situations<\/h2>\r\n    <ul>\r\n      <li>More than 14 days after delivery<\/li>\r\n      <li>Damaged or used products<\/li>\r\n    <\/ul>\r\n\r\n    <!-- 10 -->\r\n    <h2>\ud83d\udcde 10. Contact Us<\/h2>\r\n    <p>If you have any questions, feel free to contact us anytime.<\/p>\r\n\r\n    <!-- \u6309\u94ae -->\r\n    <div style=\"text-align:center;margin-top:40px;\">\r\n      <a href=\"https:\/\/modphonelab.com\/contact-us\/\"\r\n         style=\"display:inline-block;padding:15px 35px;background:linear-gradient(45deg,#007bff,#00c6ff);         color:#fff;border-radius:10px;text-decoration:none;font-size:18px;         transition:0.3s;\">\r\n        Contact Support\r\n      <\/a>\r\n    <\/div>\r\n\r\n  <\/div>\r\n\r\n<\/section>\r\n\r\n<style>\r\na:hover {\r\n  transform: translateY(-4px);\r\n  box-shadow: 0 8px 20px rgba(0,0,0,0.2);\r\n}\r\nh2 {\r\n  margin-top:25px;\r\n  color:#222;\r\n}\r\nul {\r\n  padding-left:20px;\r\n}\r\nli {\r\n  margin-bottom:8px;\r\n}\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return &#038; Refund Policy At AntEyeCam Custom Phone, your satisfaction is our top priority. \ud83d\udce6 1. Inspection upon arrival Please check the following after receiving your product: \u2714\ufe0f Whether the product is defective or damaged \u2714\ufe0f Whether the product matches your order If there are any issues, contact us immediately: \ud83d\udce7 modphonelab@gmail.com \ud83d\udcf1 WhatsApp: (+852\uff0965882784 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry","entry","wvn-thumbs-layout-horizontal","wvn-btn-normal","wvn-tabs-layout-horizontal","has-no-thumbnails"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/modphonelab.com\/id\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/modphonelab.com\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/modphonelab.com\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/modphonelab.com\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/modphonelab.com\/id\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":6,"href":"https:\/\/modphonelab.com\/id\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":8634,"href":"https:\/\/modphonelab.com\/id\/wp-json\/wp\/v2\/pages\/12\/revisions\/8634"}],"wp:attachment":[{"href":"https:\/\/modphonelab.com\/id\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}